Celebrating the double impact of mentoring
On National Mentoring Day, a mentor and mentee describe their experiences on Renaisi’s professional mentoring programme and the impact it had on each of them.
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The perils of unsafe housing
Writing in response to Elena Siniscalco’s article in City AM about scrapping HMO licensing, Renaisi’s Deputy Chief Executive, Natsayi Sithole shares our experience of the impact of unsafe housing on the people we support.
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Renaisi is a Databank
Thanks to funding from The Good Things Foundation Renaisi can now offer free mobile data, text and calls to people experiencing data poverty. The National Databank from 02 and The Good Things Foundation provides free mobile data, texts and calls to people in need. Think of it like a ‘food bank’ but for internet connectivity
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Improving services based on customer feedback
In this post People & Learning Manager, Marie Nichols shares what we’re going to change and improve following employment-service customer feedback. I’ve worn many hats during my career working in housing, employability, and people management, and it’s through wearing each of those hats that I have come to understand the importance of asking people about their experiences. It sounds obvious but I’ve worked with people in the past
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Customer satisfaction remains high in 2021
Renaisi run an employment service customer satisfaction survey every 6 months. The survey helps to track customer satisfaction and also helps us improve our services for the participants.
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